Shipping + Returns

WHAT’S YOUR RETURN POLICY?

We will gladly accept unopened and unworn underwear still in its original packaging with all tags and stickers attached within 14 days of purchase (ie. the date of order). Once processed, you can choose between a refund or store credit. Returns that don’t meet this criteria won’t be refunded. 

HOW DO I GET MY REFUND?

Pretty simple, the refund will be credited to your original payment method. It might take up to a week for us to receive and process your refund so please be patient. An email confirmation will be sent once your refund has been processed.

DO YOU SHIP TO CANADA?

Yeah eh! We use Canada Post and shipping is $10. Please allow 1 business day for processing orders. Need it sooner? Email us at hello@peekbasics.com

DO YOU SHIP TO THE US?

Yup! We use USPS and standard shipping is $7 flat. Please allow 2-3 business days for processing orders. Need it sooner? Email us at hello@peekbasics.com

DO YOU SHIP INTERNATIONALLY?

Not yet but send us a line at hello@peekbasics.com and we’ll see what we can do.